Support with connection problems

In case of connection errors provide [email protected] with the following details of your phone and Internet.

IDENTIFYING INFORMATION
• In game name:
• Registered email:
• In game klever wallet:
• Discord name:

LOCATION WHILE PLAYING:
• Country:
• Home with router Yes/No.
• Home with  physical connection to glasfiber cable network Yes/No
• Work Yes/No
• Hotel WiFi Yes/No
• Using Wifi not owned by yourself Yes/No
• Vehicle Car/public transport/airplane/boat/walking

DEVICE INFORMATION AND SETTINGS
• Brand and model Device 1 used:
• Operating system and version Devise 1:
• RAM memory Device 1
• Processor Device 1:
• WiFi  or Mobile data Device 1
• Mobile date mode Device 1 (5G,lte)
• Battery saving settings Device 1
• WiFi settings and network name Device 1
• Memory settings Device 1
• Age of Device 1


• Brand and model Device 2 used:
• Operating system and version Devise 2:
• RAM memory Device 2
• Processor Device 2:
• WiFi  or Mobile data Device 2
• Mobile date mode Device 2 (5G,lte)
• Battery saving settings Device 2
• WiFi settings and network name Device 2
• Memory settings Device 2
• Age of Device 2

INTERNET SPEED AND CONTRACT
• Internet provider Name and country:
• Internet speed in contract in mbps
• Data limmit in contract
• Postpaid or prepaid
• Duration of contract:
• Automatic renewed or not.


ATTACHMENTS REQUIRED (photo or screenshot).
• Device model and memory for each device.
• Operating System version for each device
• Battery settings for each device.
• Automatic power saving and/or battery saving settings of each device
• Battery charging protection settings of each device
• Device internal memory (RAM)
• Memory settings
• Automatically starting Apps (both foreground and background) after restarting device.
• Full list of installed Apps
• SIM settings
• WIFI Settings
• Network settings, especially mobile network mode. Where you chose 5g, lte 3g, 2g
• Mobile Network settings
• Automic network switching setting.
• Display turnoff setting and screen saver settings.
• Game launcher App name if used
• Internet provider contract photo or speed, data limit and duration confirmation from SMS, email or account on providers Internet.